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Date:	Sun, 3 Sep 2006 21:22:10 -0700
From:	sshapiro@ucsd.edu (Sandy Shapiro)
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: network printer

In , on 09/01/06
at 11:02 AM, "Steven Levine" said:

>First I would experiment with the Job Properties. Update them in both
>places - the Printer object and via the application's printer job
>properties. The Printer object job properties is probably OK. It was
>created when you created the new printer object. Sometimes the
>applications do not correctly update their copy of the job properties.
>This copy of the job properties can be local to the application or local
>to the document or template. This varies by application.

I am not sure what you mean by "update." I deleted the printer icon and
reinstalled the printer.

I also went into job properties and changed from default "photo" to
"text/graphics."

I also tried changing the font from courier to times new roman, and the
"bold" to "normal."

None of those changes did anything. Do I perhaps need to shut down and
reboot after each change?

>Another thing you can try is to toggle the Printer Specific format option
>on the Printer object queue options page.

Done -- no effect.

>Yet another thing to try, is holding the printer queue and trying to view
>the held output. If you don't understand what you are looking at zip up
>the files in the printer spool directory and send them my way.

Again I don't understand "hold the printer queue." Can you be more
specific as to how I do that?

Thanks,
Sandy

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