wrote:
> working together (RSJ 6.0 does not work and I'm
> talking with the RSJ folks now).
Hi Harry,
I recall your earlier post about this. In the past,
I've noticed better responses and response times from
them when I addressed my queries to specific folks at
RSJ. I always sent my emails to the attention of
Ramona, for matters that dealt with registration or
payments. For general stuff I would send it to the
attention of Sandra Seywald. They also had a guy
named Stefan B. (I have his last name on the other
computer's email, and would have to look it up), who
seemed to handle the tougher tech problems. My last
contact with them had to be a year or so ago, so I
can't guarantee who is still there on staff. But in
the past, when I needed something like specific
alterations to the device .INF file, in order to
recognize and use a burner model not previously on the
supported list), by so addressing my emails I think I
cut the response time down from a couple weeks to
several days.
Jordan
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