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Date:	Tue, 29 Jun 2004 21:05:50 PDT7
From:	"Harry Motin" <hmotin@sbcglobal.net >
Reply-To:	scoug-help@scoug.com
To:	< "scoug-help@scoug.com" > scoug-help@scoug.com >
Subject:	SCOUG-Help: Thanks

Content Type: text/plain

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On Tue, 29 Jun 2004 20:29:55 PDT7, Louis W. Pinckert, S.M. wrote:

>existing version. When that failed, I simply deleted Lotus and tried reinstalling 1.7.

That's pretty dangerous, I think. Just like on Windows machines, you cannot (read that
as SHOULD NOT) simply delete an application. If you do, you could have various
classes registered by the application and/or *.dll files and/or other files that are
referenced in your CONFIG.SYS. All these things can more or less become orphans,
attempting to properly function, but cannot because some or all of the application
components have been deleted.

It's best to have a dedicated uninstaller with the application. Failing that, use UniMaint to
uninstall any application without its own uninstaller.

I don't know how you can best proceed now. Perhaps you can try re-installing your
previous version of Lotus and see if that works.

Before you do, however, I would first read up on how Lotus wants you to uninstall it (what
does it say?; does it have its own uninstaller?). And how does Lotus want you to install a
newer version (do you install the newer directly over the old?; do you uninstall the old,
first?).

You might be able to install Lotus 1.7 and then uninstall it the correct way. Finally, after
that you can re-install your older version of Lotus. That should get you back to a good
functioning system (like you had before you tried to install version 1.7).

A couple of questions:
1. Do you have a good backup procedure and schedule on your
system?
2. Do you separately backup the hard drive, the CONFIG.SYS file, the
OS2*.INI files and the desktop files?

You should do both of the above on a regular basis. You should test your backups to
see that they are viable and that you can fully restore from them. Finally, you should at
least backup the desktop, CONFIG.SYS and OS2*.INI files before any installing, or
uninstalling. Programs screw up. Hardware/software hangups abound. If you do these
things first, a lot fewer headaches for you.

Please believe me!
HCM

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