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Date:	Sat, 7 Feb 2004 11:42:59 PST8
From:	waynec@linkline.com
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Actiontec modem setup

Content Type: text/plain

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Steven Levine writes:

> In <20040207084630.38167.qmail@joan.linkline.com>, on 02/07/04
> at 12:46 AM, waynec@linkline.com said:
>
>
>>My hard drive problem seems to be intermittent... maybe it has something
>>to do with the PCI modem and cdrw I recently added, although I doubt it.
>
> If you have already, try running with the covers off. You may have a head
> problem.

By this, can I assume there are typos in your reply and that you meant
remove the computer tower covers to alleviate a possible heat problem?

The hard drive may sit directly under the new cdrw drive (I'll check to be
sure), so perhaps that's a possible cause if the cdrw puts out more heat
than the old cdrom (although it's plugged in, I haven't actually been using
the cdrw as yet, so it's probably not putting out heat).

>
>>is an I/O Port : 0000CC00h
>>Address 2 is an I/O Port : 0000D000h
>>Address 3 is an I/O Port : 0000D400h
>>System IRQ 11, INT# A
>
>>Looks about the same to me, just slight difference in Port address and
>>IRQ on my machine.
>
> That's a good sign.
>
>>2. I tried the PF5 "enable full hardware detection" bootup step that was
>>in the Actiontec user guide, but the machine appeared to hang with the
>>blue IBM logo screen up... let it go about 5 minutes, then assumed it
>>was hung and rebooted the normal way, then did the sniffer shown above.
>
> You probably need to disable some snoopers that don't work with today's
> hardware. If you recall, we needed to do this to get you installed back
> when.

Frankly, I don't recall disabling snoopers (did you mean we changed the
snoop file on the utility diskettes?)

>
>>3. tried Ray's modem settings, but still get the immediate "could not
>>initialize port" error when I tried to dial using Compuserve CIM with the
>> com2 setting..... it still looks like something more basic than the
>>modem command string, I am just not getting to the port.
>
> I don't recall your answers to these:
>
> Are you sure you disabled com2 in the BIOS?

No, actually I was unable to find anything about com2 in the bios. I did
find a mention of 2 serial ports, so I've now disabled the second one in the
hope that might be com2. I also disabled a VIA onboard modem.

>
> What is the result of:
>
> mode com2

"sys1620: the com port specified is not installed"

I get an uglier error screen (return error to program, retry, etc) when I
try com3 or com4

>
>
>>4. checked com.sys file: I am using the one that came on the modem's
>>cdrom, dated 2/9/98 @ 18,799 bytes.
>

>
> Get the most recent version of com.sys with PCI support from the OS2 DDPak
> site.

OK, did that, COM.SYS is now dated 8/2/02 @ 25,431 bytes

>
>> DEVICE=D:\OS2\BOOT\COM.SYS (2,CC00,11)
>
> This is reasonable.

Up to this point, I am still getting the same "Could not initialize port"
message fro Compuserve CIM.

>
>> DEVICE=D:\OS2\MDOS\VCOM.SYS
>
> This has nothing to do with whether or now the modem will work in OS/2.
> If you don't need modem support in WinXX, you might consider REM'ing this
> out.

I'll try rem'ing it and rebooting after I send this email, since it probably
is extraneous to the problem.

Wayne

>
> Steven
>

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