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Date:	Wed, 29 Dec 2004 15:19:14 PST8
From:	"Kevin L. Hill" <khill@dslextreme.com >
Reply-To:	scoug-help@scoug.com
To:	< "scoug-help@scoug.com" > scoug-help@scoug.com >
Subject:	SCOUG-Help: Mozilla/Bank of America web site problem

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On Wed, 29 Dec 2004 14:12:22 PST8, jack.huffman@worldnet.att.net wrote:

>I am running Mozilla build 2003120914.
>
>After I access the bill pay page on the BofA web-site and enter the amount
>and date for the bills I want to pay, I click on the Pay Bills link.
>
>Instead of taking me to the encrypted page showing all of the info about
>the bills I paid, the Pay Bills link takes me back to the opening,
>unencrypted Bank of America page. After I press the link, the info line
>at the bottom of the mozilla window shows this:
> javascriptsubmitmakepaymentform('makepayment'):
>
>This started happening about two weeks ago. Prior to that time the
>problem did not exist.
>
>The Bof A technical help people say it is a browser problem and tell me to
>install internet explorer.
>
>Any suggestions that might help me eliminate my problem will be
>appreciated.
>
>Jack
I have been using Mozilla 1.7 without problem and today I installed
1.7.5. Using 1.7.5, I logged on to BofA and tried out the bill pay
functions - - no problems. I also tried Mozilla 1.7.5 under Windows Xp
and the BofA site seems to be working. I guess the real test will come
in a few days.

Within the last week I transferred some funds between my brokerage and
BofA without any difficulty using Mozilla 1.7.

The bank has added some new functions to the website during the last
month, so they may have done something that is not playing nice with
your browser. Can you try a more recent version of Mozilla ?

----------------
Kevin L. Hill
Long Beach, CA

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