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Date:	Sun, 4 Apr 2004 04:28:23 PST8PDT,4,1,0,3600,10,-1,0,7200,3600
From:	Harry Motin <hmotin@sbcglobal.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: ECS Registration

Gary,

I would try a re-register. When I did, I went all the way through the process, hit submit and came up with a blank screen. I'm betting that is equal to either an outright reject, or an "I don't know what to do with this". Either way it cannot be good.

I downloaded the E-Mail from the "ECS Installation News Group." Then I did a search of the E-Mail on the subject of registeration. There were quite a few listings. At least 2 of them talked about their inability to log on at the ECS website after registering. Both stated that response from Serenity or anyone else was slow. One guy stated that he had not been able to log on and update for over a year and that Serenty finally contacted him, fixed the problem and offered him some free software.
HCM

Gary Granat wrote:
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On Sat, 3 Apr 2004 10:28:44 PST8PDT,4,1,0,3600,10,-1,0,7200,3600, Steven Levine
wrote:

>In , on 04/02/04
> at 10:19 PM, "Gary Granat" said:
>
>>the same results you cite. It smells to me like they may have had a
>>failure in their registration database, but I haven't a clue how to
>>determine the veracity of that observation.
>
>If they did, it's working now for me. Can you log in as of now?

I just tried to log in and was still rejected as not registered. I registered
on March 31 and Harry registered at about the same time or a day later.
Somewhere along the line, they have lost at least two registrations. I haven't
-- yet -- tried to re-register. Depending on the type of glitch, I would
expect to either be successful or to be rejected as already registered.

Any thoughts on whether I should pursue a re-registration?

--gary
=====================
ggranat@earthlink.net

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=====================================================

=====================================================
If you are responding to someone asking for help who
may not be a member of this list, be sure to use the
REPLY TO ALL feature of your email program.
=====================================================

On Sat, 3 Apr 2004 10:28:44 PST8PDT,4,1,0,3600,10,-1,0,7200,3600, Steven Levine
wrote:

>In , on 04/02/04
> at 10:19 PM, "Gary Granat" said:
>
>>the same results you cite. It smells to me like they may have had a
>>failure in their registration database, but I haven't a clue how to
>>determine the veracity of that observation.
>
>If they did, it's working now for me. Can you log in as of now?

I just tried to log in and was still rejected as not registered. I registered
on March 31 and Harry registered at about the same time or a day later.
Somewhere along the line, they have lost at least two registrations. I haven't
-- yet -- tried to re-register. Depending on the type of glitch, I would
expect to either be successful or to be rejected as already registered.

Any thoughts on whether I should pursue a re-registration?

--gary
=====================
ggranat@earthlink.net


=====================================================

To unsubscribe from this list, send an email message
to "steward@scoug.com". In the body of the message,
put the command "unsubscribe scoug-help".

For problems, contact the list owner at
"rollin@scoug.com".

=====================================================

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