SCOUG-HELP Mailing List Archives

<< Previous Message << >> Next Message >>

Date:	Tue, 18 Mar 2003 11:04:29 PST8
From:	Michael Rakijas <mrakijas@oco.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help <scoug-help@scoug.com >
Subject:	SCOUG-Help: Re: LexMark problem

=====================================================
If you are responding to someone asking for help who
may not be a member of this list, be sure to use the
REPLY TO ALL feature of your email program.
=====================================================

** Reply to message from jack.huffman@worldnet.att.net on Fri, 14 Mar 2003
23:51:47 PST8

> In <3E70CA56.36B215A0@pacbell.net>, on 03/13/2003
> at 10:13 AM, "J. R. Fox" said:
>
>
> Jordan,
>
> In my previous message I said the printer printed zilch. That is true but
> the black head went through motions which suggested to me that it was
> doing everything but putting ink on the page.
>
> I am sorry if I was not clear before.
>
> Jack

Jack,

This all seems to indicate a physical or hardware problem, not a software or
driver problem. I have a Lexmark Optra 40, which I believe is the same physical
printer as the 5700 but has Postscript capability. My printer allows printing a
test page that "shows the default printer setting, the amount of ink remaining
in your print cartridges, and lists the options you have installed.

"To print the menu settings page:

"Make sure the power light is on and paper is loaded in the printer. Press the
continue button." where the 'Continue' button is the one with the icon of the
page associated with it.

This gives me a mostly black page of menu settings. If you can't get black out
of the printer without any computer involvement, you know it has to be hardware
at the printer level. Do you know anyone with a similar printer. See if you
can borrow a known good black cartridge (12A1970/1975), i.e. that prints in
another printer. If it doesn't print in yours, then you've got your diagnosis.
There is a bad connection to the cartridge either in the contacts or somewhere
upstream. You can try and clean the contacts (isopropyl/Qtips) but beyond that,
you'll have to decide for yourself how much you want to go into repairing the
unit. Good luck.

-Rocky

=====================================================

To unsubscribe from this list, send an email message
to "steward@scoug.com". In the body of the message,
put the command "unsubscribe scoug-help".

For problems, contact the list owner at
"rollin@scoug.com".

=====================================================

Return to [ 18 | March | 2003 ]

SCOUG, Warp Expo West, and Warpfest are trademarks of the Southern California OS/2 User Group. OS/2, Workplace Shell, and IBM are registered trademarks of International Business Machines Corporation. All other trademarks remain the property of their respective owners.