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Date:	Sun, 17 Jun 2001 15:53:21 PDT
From:	"Steven Levine" <steve53@earthlink.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Bootup hang

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In <3B2CD248.28C929ED@attglobal.net>, on 06/17/01
at 12:36 PM, Harry Chris Motin said:

>Is there any way of tracing a system hang during bootup (which my system
>occasionally does)? I get the blue-green desktop with nothing there but
>the mouse pointer as a clock. Everything is locked up (no response to
>anything). I cannot even turn off the computer at the ON/OFF switch on
>the CPU tower. Instead, I have to cycle the power at the power strip.
>When I cycle the power, the system does not go through CHKDSK.EXE on any
>partitions. Apparently, the hang stops short of OS/2 openning up the hard
>drives for use.

This indicates the hang is occuring very early in the start phase of
Presentation Manager and no open file has yet been modified. I would
suspect a video hardware or driver problem. You seem to have ruled out
the driver as a candidate. A motherboard problem is also a candidate.

When the hang occurs, does Ctrl-Alt-Numlock-Numlock bring up the kernel
dump prompts?

>IDE busmastering enabled. I simply pressed the SHIFT and CONTROL keys

This changes the timing of events within the code and my or may change the
conditions that are inducing the hang, as you have found.

>Does anyone have any ideas how to trace this problem? I really would like
>to get it fixed.

Are there any BIOS upgrades available for your MB? Is there any
possibility of a heat or power problem in the box?

HTH,

Steven

--
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"Steven Levine" MR2/ICE 2.28a #10183 Warp4/FP11
www.scoug.com irc.webbnet.org #scoug (Wed 7pm PST)
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