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Date:	Sat, 23 Jun 2001 18:09:55 PDT
From:	Harry Chris Motin <hmotin@attglobal.net >
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Boot Up Hang

Content Type: text/plain

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OK thanks for the info. I will have to check them out one by one. Just
to reiterate, however, everything is dead. No mouse, no keyboard, no
anything.

I will have to see if I can get a motherboard replacement, if it is
necessary under warranty. Unfortunately, I bought this computer new as
one of those MS-load systems, which I quickly changed to OS/2, putting
in my own soundcards, SCSI adapter and drive, etc. I do not know whether
or not the computer builder will honor the warranty. Nevertheless, it is
worthwhile tracing down the hardware leads that you gave me!

Harry Motin

________________________________________________________________________
Steven Levine wrote:
>
> =====================================================
> If you are responding to someone asking for help who
> may not be a member of this list, be sure to use the
> REPLY TO ALL feature of your email program.
> =====================================================
>
> In <3B34F94D.AB7C1D64@attglobal.net>, on 06/23/01
> at 04:17 PM, Harry Chris Motin said:
>
> >When the hang occurs my system responses to absolutely nothing! ALT CNTRL
> >NUMLOCK NUMLOCK does not work. I have to turn off the computer at the
> >power strip, because the motherboard ON/OFF switch on the case does not
> >work when the sytem hangs.
>
> Hi Harry,
>
> Just to verify, the mouse does not move and the keyboard is total
> unresponsive? No beeps? No nothing? If so, this says the system has
> jumped into never-never land with interrups disabled. This is usually a
> sign of memory corruption. Unfortunately, lots of things can corrupt
> memory. Bad IDE controllers, bad memory, bad CPU's, bad motherboards, bad
> cache RAM's, bad chipsets, bad power supplies. You name it.
>
> >I have Warp 4, FixPak 15 (kernel 14.062) and an AZZA motherboard with
> >02/2001 Award BIOS and VIA chipsets.
>
> There's been talk of a problem with some VIA chipsets. You might ask AZZA
> if they are using the problem chipset.
>
> I would check every connection and reseat all the socketed chips. I would
> also check the MB holddown screw and make sure the insulting washer is
> present.
>
> If the MB is under warranty, I would talk with the vendor.
>
> Steven
>
> --
> ----------------------------------------------------------------
> "Steven Levine" MR2/ICE 2.28a #10183 Warp4/FP11
> www.scoug.com irc.webbnet.org #scoug (Wed 7pm PST)
> ----------------------------------------------------------------
>
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