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Date:	Sat, 4 Aug 2001 17:04:29 PDT
From:	sshapiro@ucsd.edu (Sandy Shapiro)
Reply-To:	scoug-help@scoug.com
To:	scoug-help@scoug.com
Subject:	SCOUG-Help: Re: WP 1.6

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Hi Steven,

I did a little playing around -- a different computer with a different
printer (DeskJet instead of LaserJet), and SS 1.6 printed the MS Word doc
file just fine.

On my computer I used "prndrv -d laserjet.hp" and deleted all traces of
the printer on my computer. I then reinstalled the printer from
laserjet.drv. It didn't help.

Does this sound like a driver problem? Should I try getting a different
(older or newer) version of laserjet.drv?

Is there something else I can try? I hate to have to go back to SS 1.5 if
I don't have to.

Thanks,
Sandy

>>I upgraded SmartSuite 1.5 to 1.6. Now I have the same problem I had with
>>the 1.5 upgrade (1.5.1? - I can't remember now). That is, when I try to
>>print MS Word documents, the system freezes. LWP documents print OK.

>Get prndrv.exe from www.cds-inc.com. Delete the printer driver and
>reinstall it.

>Steven

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